Privacy Statement

Awesome Tours NZ is operated by Mark Dixon, Dunedin. New Zealand

We take your privacy rights seriously

To manage our business and your enquiry, we need to obtain a few basic details, this information is only used by us and will never be passed to any other organisation without your permission.

Registration and Bookings 

We record contact information about our customers who enquirer or book a Tour. This information is used by Awesome Tours NZ only and is not shared with any third parties without your permission.

Credit cards
We use a recognized third-party Payment System to collect your credit card information for secure payment. This data is used for billing purposes only, and is not stored on our servers.

Traffic analysis
We gather date, time, browser type, navigation history and IP address of all visitors to our site. This information does not contain anything that can identify users personally. We use this information for our internal traffic analysis and system administration. We do not share this information with any third parties.

Security
We use reasonable precautions to protect our users’ personal information and to store it securely. Sensitive information that is transmitted to us online is encrypted and is transmitted to us securely. In addition, access to all our users’ information, not just the sensitive information mentioned above, is restricted. Only employees who need the information to perform a specific job (for example, a billing clerk or a customer service representative) are granted access to personally identifiable information. Finally, the servers on which we store personally identifiable information are kept in a secure environment.

Links
Our web sites contain links to other sites. Awesome Tours NZ is not responsible for the content or privacy practices of such other sites.

Changes to Our Policy
Should we change our Privacy Policy for any reason, the changes will always be posted on this page.

At Awesome Tours NZ, we believe in protecting your privacy. For this reason, we have updated and extended our privacy policy to comply with the General Data Protection Regulation (GDPR) law.

We use Seekom’s iBex platform in order to manage reservations, and your personal data in a secure way. Seekom is a technology service to help us manage our business and is committed to improving the user experience for our customers (yes that’s you!). iBex stores your personal data which may include name, email address, home address, phone number and reservation details. For further details, please see Seekom’s privacy policy.

Additionally, iBex utilises Hotjar in order to better understand our online users’ needs and to optimize this service and experience. Hotjar uses cookies and other technologies to collect data on our online visitor’s behavior. This may include device type, screen size IP address (captured and stored only in anonymized form), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Seekom, Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy.

You can opt-out of the creation of a user profile, storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

Contact
For any questions about this privacy statement, the practices of this site or any dealings with Awesome Tours NZ contact:

Mark Dixon

Awesome Tours NZ, PO Box 1360,
Dunedin, New Zealand
Tel:+64 (0)27 4310 989
Email: mark@awesometours.co.nz